Visitor Services Associate
Kimball Art Center is seeking a part-time Visitor Services Associate to create positive guest experiences by delivering accurate and helpful information, engaging with visitors as they arrive and make their way through the art center, and ensuring the safety of our artworks and visitors.Part-time: Visitor Services Associate
Regular schedule will be 2 days/week, with occasional periods of additional hours
Overview:
Kimball Art Center is seeking a part-time Visitor Services Associate to create positive guest experiences by delivering accurate and helpful information, engaging with visitors as they arrive and make their way through the art center, and ensuring the safety of our artworks and visitors.
Qualifications/Skills:
- Knowledge of artistic practice and art history
- Seeking advancement in an art-related field
- Excellent written and verbal communication skills
- Ability to interact with the public in a welcoming, informative, and diplomatic manner
- Basic computer skills (Microsoft suite, Google Docs, etc.)
- Ability to work with point-of-sale software
- Ability to move around gallery spaces and stay alert
- Willingness to take initiative during downtime to tend to facilities and artworks
- Ability to work a flexible schedule, including occasional weekends and evening events
- Proficiency in Spanish is a plus
About Kimball Art Center:
Kimball Art Center (KAC) is an educational institution that provides international quality art exhibitions and dynamic educational opportunities for the citizens of Park City, Summit County, Wasatch County, and the region’s many visitors. KAC introduces visitors to the artistic process through its educational programs and gives insight into the many layers of creativity with its exhibition and event programs. Art is a catalyst for growth that allows an outlet for reflection, fosters new ways of thinking, and encourages compassion and connection. Kimball Art Center is committed to the fundamental American principles of expression and open engagement.
Values:
- Creativity: We believe in the transformative power of the creative process.
- Curiosity: We believe that through inquiry, art has the ability to challenge assumptions and engender critical thinking.
- Collaboration: We believe creativity is sustained in an inclusive environment in which ideas are shared freely.
- Diversity: We believe in celebrating other perspectives and that the creative process allows us to listen to and learn from others.
- Community: We believe in connecting our audiences with relevant, intentional, and accessible programs.
Responsibilities:
Program Ambassador
- Greet KAC visitors and provide information about current exhibitions, programs, the building, local attractions, and our mission as an art institution
- Engage visitors by actively providing in-depth tours of exhibitions
- Encourage visitors to leave a review of their experience
Admissions
- Maintain visitor attendance information including zip codes, daily admission total, special events attendance, and demographic data utilizing KAC’s visitor survey and other methods
- Maintain cleanliness and order at the admissions desk and in the exhibition spaces
- Keep KAC materials well-stocked, current, and tidy
- Monitor the entry for security purposes
- When needed, assist students with class check-in procedures
Communications
- Serve as primary point-person for all KAC visitors
- Correspond with and inform other departments/staff about activities, needs, and issues in KAC’s public spaces
- Receive incoming phone calls and provide general information or direct calls to appropriate department/staff
- Respond to emails that are directed to the general info@kimballartcenter.org address
- Review museum policies with guests upon their entry into the building
Additional Responsibilities
- Review and follow correct procedures for the daily opening and closing of the exhibitions
- Actively monitor the space and report artwork or facility maintenance issues
- Maintain security and safety in all of KAC’s public spaces
- Assist guests register for classes, buy clay, or other transactions
- Other duties as required
Compensation:
$18.00-$20.00/hour (DOE)
How to Apply:
Interested candidates should send their resume, cover letter, and references to Nancy Stoaks, Curator, at nancy.stoaks@kimballartcenter.org.

